Terms of Service

1. Acceptance of Terms

By accessing and using the website and services of Hebei Juliang Technology Co., Ltd., you agree to be bound by these Terms of Service. If you do not agree to any of these terms, please do not use our services.

2. Product Information

We strive to ensure that product information displayed on our website (including specifications, prices, and availability) is accurate. However, we do not guarantee that information is entirely error-free and reserve the right to correct errors at any time. All product images are for reference only; actual products may vary.

3. Quotes and Orders

Inquiries submitted through the website do not constitute formal orders. A formal order requires a signed sales contract confirmed by both parties.
All quotes are reference prices; the final price is subject to the official quotation.
We reserve the right to refuse any order.

4. Payment

Payment terms will be specified in the sales contract. Unless otherwise agreed, standard payment terms are: 30% advance deposit, 70% balance before shipment. Payment methods include wire transfer (T/T), letter of credit (L/C), etc.

5. Delivery and Shipping

Delivery times are specified in the sales contract and are for reference only. We are not liable for delays caused by force majeure.
Unless otherwise agreed, shipping arrangements and costs are per contract terms.
Please inspect goods immediately upon receipt. Any damage or shortage should be reported in writing within 48 hours of receipt.

6. Warranty

Our laser equipment comes with a standard warranty period (12 months from shipment or 10 months from installation, whichever comes first). Warranty coverage and conditions are detailed in the sales contract and warranty certificate. The warranty does not cover:

Damage caused by improper operation, maintenance, or installation
Consumables and wearing parts
Damage from natural disasters or accidents
Unauthorized modifications or repairs

7. Returns and Exchanges

Customized and non-standard products are not eligible for return. Return policies for standard products are detailed in the sales contract. Returns require prior written authorization and original packaging in good condition.

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, and software, is the property of Hebei Juliang Technology Co., Ltd. and is protected by intellectual property laws. No content may be copied, modified, or distributed without written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Hebei Juliang Technology Co., Ltd. shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you actually paid for the product.

10. Force Majeure

We shall not be liable for delays or failures to perform due to events beyond our reasonable control, including but not limited to natural disasters, war, epidemics, government actions, strikes, and supply chain disruptions.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the People's Republic of China. Any disputes shall first be resolved through amicable negotiation; if negotiation fails, they shall be submitted to the competent court in the seller's jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Modified terms will be posted on this page with an updated "Last updated" date. Continued use of our services constitutes acceptance of the modified terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact:

Hebei Juliang Technology Co., Ltd.
sales@juliang-laser.com