Privacy Policy

1. Information We Collect

When you visit our website or use our services, we may collect the following types of information:

Contact Information：Name, email address, phone number, company name, and country/region, when you submit them through our contact or inquiry forms.
Technical Data：IP address, browser type, access time, pages visited, and referring website, collected automatically through server logs and cookies.
Communication Records：When you communicate with us via email, WhatsApp, or live chat, we retain records of these communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

Responding to your inquiries and providing quotes
Processing orders and providing customer support
Sending product updates and technical notifications (with your consent)
Improving website functionality and user experience
Complying with applicable legal obligations

3. Cookie Usage

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can disable cookies through your browser settings, but this may affect some functionality of the website.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances.

With trusted service providers who assist us (e.g., logistics, payment processing), who are obligated to keep it confidential
When required by law or to protect our rights, property, or safety
In connection with a corporate restructuring, merger, or acquisition

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission can be guaranteed 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, we will securely delete or anonymize the data.

7. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data ("right to be forgotten")
Restrict or object to data processing
Receive your data in a portable format
Withdraw consent at any time

To exercise these rights, please contact us at: sales@juliang-laser.com

8. International Data Transfers

As Hebei Juliang Technology Co., Ltd. operates globally, your information may be processed in China or other countries. We ensure such transfers comply with applicable data protection laws.

9. Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children.

10. Policy Changes

We may update this Privacy Policy from time to time. Updated policies will be posted on this page with an updated "Last updated" date. We recommend you review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Hebei Juliang Technology Co., Ltd.
sales@juliang-laser.com