Privacy Policy
1. Information We Collect
When you visit our website or use our services, we may collect the following types of information:
- Contact Information：Name, email address, phone number, company name, and country/region, when you submit them through our contact or inquiry forms.
- Technical Data：IP address, browser type, access time, pages visited, and referring website, collected automatically through server logs and cookies.
- Communication Records：When you communicate with us via email, WhatsApp, or live chat, we retain records of these communications.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and providing quotes
- Processing orders and providing customer support
- Sending product updates and technical notifications (with your consent)
- Improving website functionality and user experience
- Complying with applicable legal obligations
3. Cookie Usage
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can disable cookies through your browser settings, but this may affect some functionality of the website.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances.
- With trusted service providers who assist us (e.g., logistics, payment processing), who are obligated to keep it confidential
- When required by law or to protect our rights, property, or safety
- In connection with a corporate restructuring, merger, or acquisition
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission can be guaranteed 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, we will securely delete or anonymize the data.
7. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data ("right to be forgotten")
- Restrict or object to data processing
- Receive your data in a portable format
- Withdraw consent at any time
To exercise these rights, please contact us at: sales@juliang-laser.com
8. International Data Transfers
As Hebei Juliang Technology Co., Ltd. operates globally, your information may be processed in China or other countries. We ensure such transfers comply with applicable data protection laws.
9. Children's Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children.
10. Policy Changes
We may update this Privacy Policy from time to time. Updated policies will be posted on this page with an updated "Last updated" date. We recommend you review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Hebei Juliang Technology Co., Ltd.
sales@juliang-laser.com